SAFETY IS AT THE HEART OF JOI
It's one thing to talk about online safety. It's another thing to build the experience with a strong emphasis on safety throughout—and that's exactly how it's done on Joi. Our platform puts comprehensive safety measures at the core of every feature: AI image and video generation, character interactions, and community connections all operate within rigorously protected guardrails. The promise is simple: explore freely, create boldly, connect safely.
SMART CONVERSATION SAFEGUARDS
Our systems keep an eye on conversations in real time, watching for content that crosses the line. When something concerning comes up, we don't just slam the brakes — our technology gently guides the conversation back to safer ground, keeping things flowing naturally while maintaining boundaries. We also continuously run automated tests to ensure all safety measures are working as intended, and if any test detects a potential way around our safeguards, we receive an instant alert and take immediate action.
PROTECTED CONTENT CREATION
Before any AI image or video gets made, we check the request. If a prompt raises red flags, we block it to make sure nothing violates our safety standards. And once something is publicly visible in our gallery, our human ethics team continues to monitor it, reviewing published media to ensure it still aligns with our guidelines and stepping in if something falls short. Think of it as a safety net with a safety net.
INDEPENDENT VALIDATION & CONTINUOUS IMPROVEMENT
Safety at Joi isn't just something we evaluate internally — we put our systems to the test from the outside as well. Twice a year, we conduct full red-teaming engagements with an independent security and AI-safety partner, stress-testing our models against real-world risks. Our ethics & validation, design, brand and AI teams work continuously 24/7/365 to refine and enhance our protective measures, always looking for ways to make the experience even safer and more supportive.
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